Expanding Transit Open Payments Use Cases Through Fare Programs
The U.S. Payments Forum invites stakeholders to listen to the ‘Expanding Transit Open Payments Use Cases Through Fare Programs’ webinar which is aimed at boosting the adoption of contactless open payments in the transit industry. The education session will specifically focus on how fare-related programs can be leveraged to increase rider awareness and expand transit open payment use cases.
Contactless open payments are not new to the transit industry, having taken hold in many major metropolitan markets, including New York’s MTA, Chicago’s CTA and New Jersey’s NJ Transit. 94% of transit riders expect public transit to offer contactless, open-loop payments, according to Visa statistics cited by American Banker.
Until now, the technology has mostly been utilized to support “regular” adult base fares. The Forum brought together industry experts to discuss methods for increasing equity by enabling open payments for concession fares (e.g., age or disability-related discounts), fare capping, loyalty programs and promotional fare programs. Speakers shared real-world examples and pain points gathered during successful initiatives within the Monterey-Salinas Transit fare collection system in California and Coast RTA in Myrtle Beach, South Carolina.
In addition, a glimpse into how contactless open payments could evolve to incorporate emerging fintech and identity credential technology, including ISO 18013-5 compliant mobile driver’s licenses (mDLs) and other forms of mobile IDs was discussed.
The webinar features insights from the following industry-leading speakers:
- Gillian Gillett, California Integrated Travel Project (Cal-ITP)
- Brian Piascik, Coast RTA
- David Kelts, Decipher.id
- Lawrence Sutton, Consult Hyperion
The “Expanding Transit Open Payments Use Cases Through Fare Programs” webinar was developed by the Transit Contactless Open Payments Working Committee.
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